GeM Portal Assistance

GeM Portal Assistance refers to support services provided to businesses or individuals for smooth onboarding, operation, and management of their accounts on the Government e-Marketplace (GeM). These services help sellers and buyers navigate the platform effectively and ensure compliance with government procurement standards.

Purpose:

To assist sellers in registration, product listing, bidding, and transaction processes on the GeM portal.

To help buyers streamline procurement, manage orders, and ensure transparency.

Key Services Offered:

1. Registration Assistance: Guidance on creating a GeM account, uploading documents, and fulfilling eligibility criteria.
2. Product/Service Listing: Help in listing products or services with correct specifications and pricing.
3. Tender/Bid Submission: Support for identifying opportunities, understanding bid requirements, and submitting tenders.
4. Account Management: Assistance with updating information, handling disputes, and resolving technical issues.
5. Compliance Guidance: Ensuring adherence to government policies, GST requirements, and documentation standards.
6. Training and Workshops: Educating sellers on platform features, updates, and strategies for successful participation.

Who Can Benefit?

Sellers: Manufacturers, MSMEs, traders, and service providers looking to supply goods or services to the government.

Buyers: Government departments, PSUs, and other authorized bodies using GeM for procurement.

Advantages of Seeking Assistance:

1. Saves time and effort by simplifying complex processes.
2. Increases chances of successful transactions and bids.
3. Ensures compliance with GeM policies to avoid penalties.